Shipping policy

Shipping Policy

Last Updated: 07/14/2025

At Jay Kos, we are committed to delivering your order with speed, care, and precision—no matter where you are in the world. Please review our shipping details below.

Domestic Shipping (United States)

  • Free standard shipping is offered on all U.S. orders.
  • All domestic orders are shipped via UPS Ground.
  • Delivery typically takes 3–4 business days after your order has been processed.
  • You will receive a tracking number by email once your order has shipped.

International Shipping

  • We ship internationally via UPS for a flat rate of $45 USD.
  • Duties and taxes are not included and must be paid by the customer upon delivery.
  • Delivery times may vary by destination, but tracking is always provided.
  • We currently ship to most international destinations. If you have questions about delivery to your location, please contact us.

Order Processing Time

  • Orders are typically processed and shipped within 2–3 business days.
  • Made-to-order or custom pieces may require additional lead time. This will be noted on the respective product page.
  • Orders placed on weekends or holidays will be processed the next business day.

Tracking Your Order

As soon as your order ships, you’ll receive a shipment confirmation email with your UPS tracking number. You can use this to follow your package in real time.

 Need Assistance?

If you have any questions about shipping, delivery timelines, or need help with your order: